Support Via Email
To keep costs down and afford good time management, we provide support via email. We answer all our emails promptly throughout the 24-hour day, including weekends. You can email your questions by using the contact info on the Contact page.
Please keep the following tips in mind:
Software Problems: It is easier to solve a software problem if you send us information that are as specific as possible when inquiring about software problems.
Data Problems: Again, details that are as specific as possible is necessary in order to resolve any data problems quickly. Please specify the stock name and the date in question when reporting a data problem. Specifying what you think may be wrong is also useful.
